ID Requirement Q&A
Q: Why is ID required at Service Point?
A: The ID requirement is based on anti-air-terrorism actions by Ministry of Land, Infrastruction, Transport & Tourism. We must fill out shipment contents confirmation sheet in your name and courier need ID to make sure the shipping address are the same
Q: What are the acceptable ID’s?
A: Acceptable ID: ID Card/Driver’s License/Passport/Residence Card/Special Permanent Residence Certificate. All must be valid and have ID photo and the present address.
Q: What is confirmed from ID?
A: Name and the present address will be confirmed.
Q: Will Service Point accept shipment if shipper has no ID?
A: Shipper must present ID. Otherwise shipment will not be accepted.
Q: What can be done if shipper has no ID with photo?
A: Shipper must provide ID to use shipment service . Students can use Student’s ID. But at the same time, two of the following received in the past two months must be shown to cofirm the present address.
Q: Must ID be presented for every shipment even if the shipper uses the same Service Point?
A: ID must be presented to make sure that the address remains the same.
Q: How will Shipment Content Confirmation sheet be handled?
A: We has the responsibility and treats the document in the same manner for waybills.